R efunds are only processed provided that the product is in its unused condition and can be sold on. NOTE : We don't provide replacements/refunds for products that are already redeemed to the account. To assist you better, please include the details below:Ģ. If you’re still having trouble, please contact our Customer Support Team via Support Tickets on your EF Dashboard so we can check if you are eligible for a refund or replacement. We've looked up your issue online and found these solutions. There can be various reasons why the game crashes. To merge your XBOX/PSN/Nintendo Switch and Blizzard account, simply follow the instructions here. Merge/Link Blizzard and XBOX, PSN, and Nintendo Switch NOTE: Please be informed that even though you're allowed to change the details of the account you bought, we strongly discourage changing the country/region/location to avoid complications. To merge your Activision and Blizzard, simply follow the instructions here. Merge/Link Blizzard and Activision accounts Please make sure to read through the Combine Blizzard Accounts support article thoroughly to understand what can and cannot be done.īear in mind that even though you're allowed to change the details of the account you bought, we strongly discourage changing the country/region/location to avoid complications. There are some restrictions to this though, as some licenses or game-specific content cannot be moved over. In some situations, it is possible to combine Blizzard accounts, by moving over the various game licenses from one account to the other. Log out, make sure you enter the correct Blizzard email and log in again. If you already registered your phone number to play for free -or you own a paid copy of the game- this error means that you are logging in with the wrong email. Limiting the number of free accounts that a single person can create helps keep players accountable for their actions and, in turn, reduces toxicity and cheating and ensures a positive community experience for all players. Some free games require that you add a phone number to your Blizzard account.
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